Is this a standard product or custom development?
A standard product. Country differences are extracted into pluggable region packs (licences, documents, taxes, currency, language), so delivery means switching a pack rather than changing business code. Customer-specific fields use custom fields and customer-specific options use data dictionaries, both maintained by the customer.
How are export licences managed?
Under "one licence per batch": one licence covers one HS code and up to 20 units. The system tracks usage progress and expiry with alerts before a licence lapses, and you can always see which licence a shipment used and how much quota is left. Destination certifications (OTTC / SBKTS / GCC / NOM and others) are checked per vehicle for validity, and an expired one blocks customs and shipment outright.
How is export compliance enforced?
Every vehicle runs the self-check rules before export: the 180-day age rule, export-bar situations, destination entry requirements and inspection verdicts, returning a red/amber/green result. A vehicle that fails cannot enter the customs step. Inspection reports and certification material are filed by VIN and always retrievable.
Which languages and currencies are supported?
The interface supports Chinese, English and Portuguese. Settlement is mainly in USD while accounting can keep CNY and BRL in parallel, with centrally parameterized FX rates and a hedging ledger. The default language and currency of a market are defined by its region pack.
Can it go down to a single vehicle?
Yes, and the VIN is the thread. Sourcing, reconditioning, inspection, licences, customs, shipment, transit, overseas delivery, after-sales and warranty claims all share the same vehicle record, and every step links to its upstream and downstream documents.
How are unit cost and margin calculated?
Vehicle price, reconditioning labour and parts, inspection fees, conversion, domestic freight, sea freight and insurance, duty and destination charges are rolled up per VIN into a unit cost card. Export quotations and contracts use the same definition, so margin is known at quotation time rather than reconstructed afterwards.
How are FX collection and the tax rebate tracked?
Collections are logged line by line and written off against receivables, with settlement and hedging differences shown separately. Export tax rebate is tracked in three states - claimed, received and in transit - with reminders on filing dates and receipt, so deadlines are not missed.
How far can delivery be tracked?
The VIN is the thread. A delivery is split into stages such as sourcing, reconditioning and inspection, licences and customs, port consolidation and shipment, transit, and destination delivery. Each stage carries a committed date and a current status, and the delivery board shows days left to the committed date, which stage is stuck and who owns it. Committed, expected and actual dates are kept as three separate measures so the OTD rate has its own definition, alerts fire before a slip, and any number clicks through to the underlying document. L/C scenarios add a latest shipment date deadline alert.
How are rejections, returns and customs withdrawal handled?
Through one export reverse flow: raise the case (cancellation / return / rejection / customs withdrawal / rolled container / discrepancy), triage and fix liability, roll back each affected module (stock, receivables, vouchers and document status in step), then close. Every rollback is logged with the module touched, before and after values and the operator, and the reverse board reports the stage funnel, responsible-party attribution and total loss.
What are the deployment requirements?
PHP 8.0 or newer (8.3 recommended) with SQLite runs it, including subdirectory deployments without URL rewriting and without extra middleware. A single ordinary cloud host is enough for demos and pilots, and a production database can be adopted later without changing the business layer.
Can the demo data be reset?
Yes. The demo environment offers a one-click reset back to factory data, which makes repeated demos for different customers and roles easy.